People Managers

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Leading with empathy: Managing mistakes in the workplace

Ravinder Tulsiani

Encouraging communication around gaffes and oversights, with empathy and continuous improvement, is the leadership superpower says Ravinder Tulsiani Mistakes are inevitable in any organisation. They can range from minor errors to costly blunders, and how leaders respond to these mistakes can significantly impact the company’s culture and the employees’ morale. How a leader handles mistakes can foster a learning environment or create a culture of fear and blame. One key principle in managing mistakes is to recognise that they are…

Adaptive Learning Letters

Unlocking employee potential: How adaptive learning is transforming workplace learning

Camilia Miccolis

Disappointed that training interventions aren’t hitting the mark? Then adaptive learning might be your answer! Camilia Miccolis tells us all about it Employees are often a company’s largest expense, but they are also their biggest asset. Like all assets, a return on investment is crucial – but humans are more complex than tools, services and products. In order to unlock the true potential of employees, organisations must do more than simply “acquire” them as an asset, they must invest in…

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Climate training: Why it’s a must-have and how to make it work

Sarah Humphrys

Influencing large-scale behaviour change and empowering your people to tackle the climate crisis is crucial. Sarah Humphrys reveals how effective training can help  Every day we are bombarded with headlines:  The scale of the challenge is clear. Now we need all hands on deck to turn the climate and nature crisis around – and fast.   77% of employees are actively unhappy about their employer’s lack of climate and nature action The problem is, people are not taking adequate and informed action on this…

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Practical steps businesses can take to develop a positive and productive workplace  

Iffi Wahla

From hiring and training to management and perks, tips to improve workplace motivation and engagement, by Iffi Wahla  There is wider recognition in this day and age that a happy workplace is a productive workplace. And yet, according to recent research by Gallup, a staggering £257bn is lost in the UK economy due to a lack of workplace motivation and engagement. That’s a huge sum, and it underscores the importance of cultivating a positive and productive work environment.   A motivated…

Young Asian woman puts her hands on her head feeling tired, irritated and stressed from hard work at the office and dissatisfied with her job while looking at report documents.

HR teams are overwhelmed. But they can’t put L&D on the back burner 

Jeremy Walsh

How to free up time and resources for HR teams to effectively prioritise L&D programmes, by Jeremy Walsh  Human resources departments are often small, lean teams responsible for a growing list of responsibilities. But in many organisations, HR’s workload has become too much to handle: 95% of HR leaders report feeling overwhelmed and 81% are experiencing burnout, according to a report from Sage.   Overburdened and understaffed teams find it challenging to handle their daily tasks, leaving HR leaders with little,…

Two businesswoman having a meeting

Supercharging soft skills in the age of AI 

David Buchanan

In today’s increasingly AI-driven workplaces, soft skills are crucial for competitive advantage and career success. Steve Macaulay and David Buchanan show you how to stay ahead  Will you be replaced by artificial intelligence? Probably not. Unique human abilities such as empathy and creativity are becoming increasingly valuable. AI takes over tasks, not jobs. But it is now affecting non-routine and intellectual tasks that used to resist automation. Soft skills are central to individual employability, corporate performance, and competitive advantage Some…

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Leaders are approaching skill building all wrong 

Stuart Cheesman

It’s time to change “What’s in it for me?” to “What’s in it for them?” Stuart Cheesman explores an employee-centric approach  UK leaders will be fully aware of their organisation’s skills gap, and HR’s struggles at filling the void. And with the World Economic Forum, stating that 50% of all employees will need reskilling by 2025, learning and development (L&D) initiatives have never been more important.   An ‘employee first’ approach to skill building bolsters inclusion, a sense of community and organisational growth…

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Tayloring learning: The supervision superpower 

Daniel Taylor

Feeling stuck and need a hero? Coach supervisors provide support and guidance to overcome challenges – capes are optional, writes Daniel Taylor  Picture the scene: you’re facing a challenge, unsure of where to turn or how to progress. You look up to the sky and in flies… me! Or in my case, when I’m the one facing the challenge, in flies my coach supervisor.   Just as a coachee can benefit from a coach’s support, coaches benefit from supervision  This is…

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Labour’s return: Implications for skills and development

Jo Cook

Labour’s election victory reshapes the UK workplace: implications for skills, technology, safety, and mental health The Labour Party will be in Government after the 2024 UK election, for the first time in 14 years. But what does it mean for people, skills and development in organisations? The Labour Party’s win yesterday is an opportunity for the education and skills system Nicola Hay MBE Technology and skills British Safety Council’s Chairman Peter McGettrick said, “We want to see people’s health, safety…

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After the implosion: 9 ways to rebuild employee trust after a crisis

David Ross

Rebuilding workforce trust is challenging but achievable through proactive leadership and genuine engagement: learn how with these tips from David Ross  These feel like increasingly tense times. Terms like ‘permacrisis’ have gained greater visibility as the world faces conflicts in Ukraine and Gaza, global existential challenges including climate change and AI, and a litany of other significant, interconnected economic, social and environmental problems whose lack of resolution has not inspired great confidence.    Trust is critical. Trust is such an importance currency…