People Managers

Matt Webb headshot - white male wearing a suit, smiling at camera

TJ interviews: CEO and sales transformation expert Matt Webb

Jo Cook

Jo asks Matt Webb to reveal the modern secrets to improving your organisation’s sales technique Training Journal: A lot of people have a specific, negative, impression of someone who is trying to sell them something. You promote “sustainable selling”, what is that and why is it important? Matt: Normally, when you hear the word sustainable, you assume it’s focused on environmental impact. In the world of sales, however, when we talk about sustainable selling, we are referring to ethical selling…

With the help of the whole team, anything is possible. Shot of a group of businesspeople sitting together in a meeting.

Better dialogue leads to better decisions  

Sarah Rozenthuler

Start building effective dialogue skills today; tomorrow’s decisions rely on deeper conversations within your teams, writes Sarah Rozenthuler   Imagine a team meeting where every voice is heard, diverse perspectives are valued, and decisions are made with full confidence. Sounds ideal, doesn’t it? Yet, in many organisations, the reality falls short. The missing ingredient? Effective dialogue. When done right, it transforms team dynamics and leads to smarter, more inclusive decision-making.  Effective dialogue is the catalyst that transforms a group of individuals…

Transform and success or changing to succeed concept and leadership in business through innovation and evolution of ability as a crumpled paper transforming into a boat then a swan and a flying bird

The seven stages of transcendent awakening: A roadmap for evolving as a leader  

Dr Lisa Turner

Discover transcendent leadership: embodying a vision that uplifts, transforms and drives innovation for lasting success, writes Dr Lisa Turner  In the modern workplace, where change is constant and challenges are increasingly complex, leadership requires more than managing teams or optimising processes. True leadership calls for deep personal evolution – a journey of transcendent awakening that equips leaders to drive both organisational success and meaningful societal change.  It’s my prediction that those organisations who can foster the transcendent leader will be the…

Happy middle aged business woman hr talking to recruit at job interview meeting. Smiling mature female financial advisor, professional bank manager consulting client working in corporate office.

From cringe to constructive: A guide to giving feedback that sticks

Julia Milner

Discover the top feedback mistakes managers make – and how to fix them for better results. Julia Milner reveals the four-step feedback framework you need  Can I give you some feedback? Employees often cringe when they hear these words. Want to avoid the cringe? Here are some tips on how to set employees at ease and ensure your pearls of wisdom, or just simple advice, stick.   Maybe it’s time you reflected on the four pillars of feedback and how often…

Portrait of attractive mysterious girl showing shh sign keep silence isolated over pink pastel color background

Can training prevent staff from hiding their disability?  

Chris Jay

Many employees choose not to reveal their disability in the workplace. Chris Jay explores why, and explains how the right training programmes can improve disability disclosure  It’s virtually impossible to tackle a problem that you don’t know exists, which is the position many organisations are in when it comes to addressing hidden disability disclosure in the workplace.   Around 12.8 million people in the UK have a disability you can’t see  Take for example, a member of staff who has a…

Businesswoman using mobile phone near window in office

The new workforce challenge: Blending digital skills with human expertise 

Pete Humphreys

Bridge the Gen Z skills gap with early-career development focused on tech and human skills, writes Pete Humphreys In today’s rapidly evolving business landscape, organisations face a critical challenge: developing talent that can thrive in the digital age while maintaining essential human skills. This challenge is particularly acute when it comes to integrating Generation Z, those born during the mid-1990s and early 2010s, into the workplace as the skills gap between education and employment continues to widen.  Prioritising early-career development can yield…

Laura Maffucci headshot - woman smiling with long dark hair.

TJ interviews: Head of HR Laura Maffucci

Jo gets the lowdown from Laura Maffucci on AI’s game-changing impact on talent management strategies Training Journal: You are Head of HR at G-P. What does your role entail and what strategic tips can you share for L&D professionals? Laura: I am responsible for the company’s global workforce, talent and employee experience. I firmly believe that diversity of thought is paramount for a healthy workspace, and aim to foster a culture where people have equal voice and opportunity to contribute…

Authors Camilleri, Rockey and Dunbar who wrote The Social Brain. Two females and a male standing in a library, smartly dressed, black and white photo.

TJ interviews: Authors Tracey Camilleri, Samantha Rockey and Robin Dunbar

Jo speaks with authors of The Social Brain about group dynamics, human connection and thriving together Training Journal to all: Why come together to write a book about the social brain, and what does that mean? All: We come from different disciplines (evolutionary psychology, corporate leadership and learning design). Throughout our careers the three of us have been interested in the same question: Why is it that some groups function as more than the sum of their parts – and other groups, however talented,…

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The future is now: Cultivating an adaptive mindset and skillset for the AI-powered workplace 

Rachel Rosenfeldt

Three strategies to thrive in a tech-driven workplace: develop AI skills, adaptability and continuous learning. Rachel Rosenfeldt explains how to get started It’s impossible to scroll your news feed without seeing something about artificial intelligence (AI) or machine learning. With how rapidly both are transforming the workplace, strategic learning and development initiatives are becoming imperative.   Organisations are beginning to recognise that intentionally upskilling and reskilling is no longer optional if they want to thrive in an AI-enabled future. But…

Conversational Wisdom book cover with "TJ book review" text to the right.

Conversational Wisdom – book review 

Peter Plumlee

Packed with insights, this book provides practical tools to enhance communication skills in everyday life. Reviewed by Peter Plumlee    Book: Conversational WisdomAuthors: Emily Cosgrove and Sara Hope I was intrigued yet uncertain about what to expect before diving into this book. We all like to think we engage in insightful conversations daily, but this book prompts us to truly reflect on our daily communication. Our increasingly hybrid lives put meaningful communication at risk, and the authors provide a roadmap for…