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From breakdown to backbone: Helping people thrive under selfish leaders
Selfish leaders can drain confidence, distort reality and trigger burnout, but support can be a turning point. Drawing on a case study, this article shares coaching tools to build awareness, protect boundaries and respond strategically. Josefine Campbell shows how clients can restore resilience, reclaim agency and even thrive at work. Selfish leaders prioritise their personal gain over the well-being of their teams and can create a toxic ripple effect in the workplace. Whether as a professional coach, an empathetic colleague,…
Hard data for soft skills: Measuring behaviour change that matters
Budget cuts are squeezing L&D, yet the cost of stagnant management capability shows up in burnout, disengagement and lost productivity. This article argues for shifting from transactional coaching training to enquiry-led habits built into daily work. It shows how to measure behaviour change with operational metrics and protect future budgets. L&D teams are facing a perfect storm of rising expectations and shrinking resources. As organisations tighten their belts, new research reveals a 22% cut to learning and development budgets; for…
The AI bottleneck is people
AI adoption is racing ahead, but most organisations are blocked by people, not technology. Skills gaps, weak data fluency and shaky governance turn pilots into bottlenecks. Mehdi Paryavi explains how HR and L&D can build AI literacy, upskill leaders, embed guardrails and create continuous learning that keeps pace with change. Artificial Intelligence is transforming economies, industries and workplaces. A report from LinkedIn found that three times more C-suite executives are adding AI literacy skills to their profiles than they were…
The risk radar that stops culture biting back
Most leadership programmes scale fast on assumptions that only unravel in the room. A genuine pilot surfaces hidden beliefs, resistance and the workplace conditions that make behaviour change stick, before the full investment lands. Jimmy Burroughes argues against biased, stacked pilots and shows how to test important reality, not optimism. Most leadership programmes are designed and decided before anyone enters the training room. The content is chosen, facilitators are booked, the business case clears the board or approvals committee, and…
L&D’s biggest influence barrier is access to decision-makers
L&D can’t make impact visible an important from the side-lines. The TJ Readiness Enablers Index shows that the biggest bottleneck to meaningful change is access to decision-makers about strategy, budget and priorities. While L&D has momentum, readiness is inconsistent, and influence depends on being close enough to shape action early. In a context of L&D focusing on impact, including grappling with how to measure it, how to evidence it, how to report it and how to make it visible to…
The five power skills that will matter most as AI reshapes work
As AI embeds itself into organisations, the focus shifts to the human capabilities it cannot replace. Nicki Morris explores five priorities for workforce development: AI literacy, clear communication and prompting, reflective critical thinking, emotional and ethical judgement, and creativity. For L&D teams, the challenge is building these skills at scale. There was no single moment when work changed, no announcement, no countdown; it just did. As AI quietly embeds itself into organisations, workflows and leadership decisions, the numbers tell a…
Psychological safety is your secret weapon when training gets awkward
Disengaged training rooms are often a symptom of low psychological safety, rather than poor facilitation. Donald Thompson outlines practical ways to build trust before and during sessions. He explores strategies such as clear expectations, thoughtful responses and calm, civil discussion, so that learners feel safe enough to contribute and grow. Few things can derail a training session faster than silence. Participants exchange glances across the room, waiting for someone else to speak. Remote attendees hide behind generic screens and dark…
Culture reset case study: From attrition to high performance
Growth can create internal “static”, especially in people-first industries where belonging is the product. By building psychological safety, practising radical candour, and shifting to human-centric leadership, teams move from transactional communication to collective responsibility. Fiona Wright outlines how this approach reduced attrition, improved collaboration, and strengthened customer experiences at Haulfryn. In the hospitality and residential park industry, a brand is only as strong as the people who represent it. For Haulfryn, a family-owned business with a- 90-year history of excellence,…
Faster hiring or better hiring? Finding the human balance with AI
As artificial intelligence reshapes Talent Acquisition, organisations are gaining speed, scale and consistency across screening, scheduling and candidate engagement. Yet automation can amplify bias, erode trust and weaken human connection. Kavneet Kaur explores where AI delivers value, where it falls short, and how recruiters can protect fairness, empathy and judgment. The landscape of Talent Acquisition is undergoing a significant transformation, driven by the rapid adoption of Artificial Intelligence (AI). What was once a largely manual and relationship-driven function is now…
Why early involvement is only part of the story
Getting L&D involved early matters, but this discussion shows that access alone is not the full answer. Kim Ellis, Cathy Hoy, Donald H Taylor and Laura Overton reflect on stakeholder relationships, strategic credibility and why influence grows when L&D understands the business well enough to help shape what happens next. Summary A recurring theme in the TJ L&D Influence Report is that good intentions and strong evidence are rarely enough on their own. What often makes the difference is whether…
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