Features
When Uber comes for L&D: Five smart moves before learning and development shifts
Ricci Masero argues L&D has more warning than taxi drivers before Uber changed the travel landscape. With AI-funded edtech accelerating, professionals can choose to adapt, humanise, specialise, diversify or even compete. The message is blunt: stop defending yesterday’s methods, learn the tools, and move while options remain for your career. In 2010, if you were a taxi driver, nobody came to warn you that your industry was about to transform. Uber was being built. Venture capital was flowing. By the…
The evolutionary blind spot undermining leadership programmes
Martin Johnson explores why leadership development fails when it ignores the biology driving behaviour. He examines survival, pleasure and purpose, revealing how stress, disengagement and underperformance persist. The article offers L&D professionals practical diagnostic frameworks to identify psychological states and develop leaders who work with, not against, human evolution workplaces. Leadership development programmes often fail organisations because they ignore a fundamental truth. Before you can effectively lead others, you must understand what drives human behaviour. Without this foundation, even the…
Training for every brain: How inclusive learning unlocks performance
As more employees identify as neurodivergent, traditional workplace training is falling short. Eleanor Hecks explores inclusive, strengths-based learning design, mentorship and leadership behaviours that unlock talent, boost engagement and deliver measurable business impact for organisations. This is about seeking sustainable performance and genuinely inclusive cultures in modern workplaces, supporting everyone. A growing number of employees are identifying as neurodivergent, ranging from autism spectrum conditions to attention-deficit hyperactivity disorder (ADHD) and dyslexia. As such, there is an increased awareness of the…
Turning AI into your company’s brain for stronger knowledge sharing and communication
AI is fast becoming the connective tissue of modern organisations. From remote corporate teams to factory floors, smarter knowledge sharing is now a competitive advantage. Used well, AI can break down silos, speed up communication and turn scattered information into shared intelligence. Shinichiro Nakamura reveals how to make it work The UK AI market is worth more than £21bn, and is expected to grow to £1tn in 10 years. Soon, AI will be a staple in many workplaces – and there’s huge potential for solutions to transform how we transfer knowledge and manage communications between teams. …
Generation numb: Why today’s workforce feels nothing at all
Today’s workforce is emotionally checked out, overwhelmed by constant change and digital saturation. In this compelling call to action, Josh Cardoz urges organisations to break the cycle of disconnection and cynicism. Through purpose, friction and human connection, we can reignite meaning and reshape work for a generation on the brink. Today’s workforce is going through a profound and fundamental shift. Faced with relentless economic uncertainty, the after-effects of a global pandemic, and perpetual digital overload, this generation of workers is…
How businesses can help to address youth unemployment
With NEET rates at a ten-year high, Nichola Hay MBE explores how UK businesses can rethink early career job roles, from apprenticeships to flexible entry routes. Investing in young talent is not just ethical, it’s a smart business strategy that builds skills, boosts retention and shapes a resilient, future-ready workforce. The proportion of young people not in employment, education or training (NEET) in the UK has reached 13.5%, marking the highest rate in ten years. This highlights urgent risks to…
Learning smarter, not faster: How to optimise time and master skills
Whether you’re designing learning or trying to improve your own, it is easy to feel pressure to learn faster. Amy Brann explores how attention, emotion, spacing and deliberate practice help people learn in a way the brain prefers, offering simple ideas that make learning stick and feel more enjoyable too Life feels fast and full, and the pressure to adapt quickly is high. Whether it’s picking up a new tool, adapting to change, or developing leadership skills, the message is…
Left behind twice: What SEN inequity means for tomorrow’s workforce
Michelle Carson examines how early inequality and missed support for children with special educational needs shape access to learning, opportunity and progression. Drawing on findings from the Sutton Trust and Support SEND Kids, and her own experience, she explores why today’s educational gaps become tomorrow’s workforce barriers, unless we act The findings of the Double Disadvantage report has drawn national attention to a familiar but deeply troubling truth: children with special educational needs (SEN) from socially deprived backgrounds are being left…
Your team is using AI, but are your prompts letting you down?
AI use in L&D is rising fast, but prompt quality often lags behind. Poor inputs lead to weak outputs, wasted time and reduced learner trust. Drawing on the testing methodologies of verification and validation, together with Dakan and Feller’s 4Ds framework, Catherine Dock explains how to strengthen your AI prompts We know from recent L&D research that Learning teams are using AI more widely to support increased volumes of L&D design delivery, and personalisation of learning at scale. This trend…
The annual survey is broken – real-time feedback is the future
Annual engagement surveys are falling short, they are too slow, static and disconnected from real workplace realities. Dan Buckley explores how continuous, real-time feedback tools are transforming how organisations listen to employees, spot problems early and act faster. The result? More trust, better decisions and a truly dynamic employee experience. For years, annual engagement surveys have been the go-to tool for HR teams trying to take the pulse of their workforce. They arrive like clockwork: a comprehensive list of questions…
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