Jo Cook

Jo Cook

2026 is the year L&D operationalises AI, without losing the human touch

Glowing neon sign on brick wall displays Trends above 2026 within rounded rectangle, symbolizing future outlook, business, and forecasting year

In 2026, L&D must embed AI into real workflows, redesign roles and focus on measurable outcomes, without sacrificing trust, culture and wellbeing. Drawing on views from leaders across HR, learning and analytics, TJ’s Editor Jo Cook explores three pressure points:…