Independent Professionals

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From chaos to clarity: Mastering documentation for work processes

Jo Cook

Discover key insights and techniques for effective, process documentation, with clear guidance from Jo Cook I saw a Facebook meme recently that went a bit like this: Me as a youth: Don’t tell me what to do! Me as an adult: Would someone please tell me, in intricate detail, with timings, exactly what I’m supposed to do. Good quality work often has a good quality process to guide it, so that there’s consistency, quality and clear outcomes. On a contract…

Post-it speech bubbles : feedback

Make learning count: Leveraging feedback loops for business success 

Houra Amin

Feedback loops help L&D leaders refine strategies, align learning with business goals and drive success, writes Houra Amin  In the rapidly evolving business landscape, the ability to adapt and continuously improve is critical for success. Central to this adaptability are feedback loops – a concept that involves producing something, measuring the outcomes, and making improvements based on the data.   A strong partnership between L&D and business leadership is crucial for ensuring alignment between the people-capability agenda and the overall business…

above top view photo of young relaxed student with closed eyes lying on a carpet and dreaming on the floor at home

Slothing and surfing: The impact of sleep on employee training and learning new skills 

Ricci Masero

Discover how quality sleep can turbocharge your learning and transform training results for your team, by Ricci Masero  During a recent trip to Costa Rica, I did my fair share of slothing around in hammocks. I also set my mind (and somewhat out of shape body) to a lifelong ambition of learning to surf. After an initial 90-minute lesson full of frustration, consistently falling backwards into the foam and not catching a wave, I decided to call it a day. …

Business people discussing an agenda document containing topics, action items, and activities of their organization during the meeting.

From theory to practice: Boosting productivity with action learning 

Helen Routledge

Align L&D with action learning to tackle current demands and gear up for future challenges, writes Helen Routledge  Increasing productivity within organisations requires more than just theoretical knowledge; it demands actionable and effective learning strategies. Action learning, a method where employees engage actively with content and apply their knowledge in real-world scenarios, has emerged as a powerful tool in bridging the gap between theory and application.   Action learning helps learners develop critical thinking and practical skills, making it an invaluable…

An empathetic leader for whom the well-being of employees is crucial, promoting a friendly and open work culture. His compassionate and respectful approach fosters trust and teamwork

Wake up and smell the silicon: How to be human in an AI workplace  

Laura Thomson-Staveley

Cultivate your human skills and embrace the four Cs to thrive in an AI-driven world, writes Laura Thomson-Staveley   Back in 2016, I had a moment where I realised how significant artificial intelligence (AI) could become in our daily lives. I was listening to a neuroscientist talk from the Defense Advanced Research Projects Agency (Darpa) in the US which has a $3bn a year annual budget for research activities which invariably focuses on AI, and it struck me that we were on…

Two business women sit at desk discuss project details, diverse female colleagues met in office, share opinion, working on collaborative task, sales manager makes commercial offer to company client

What is executive coaching and how does it differ? 

Zoé Lewis

Executive coaching is more than one-to-one support; it’s a game-changer that drives real business impact. Zoé Lewis explains  The phrase ‘coaching’ is used to describe a broad spectrum of services. From mentoring to training to working with teams, people have coaches for many different reasons. Coaching for business leaders has become more commonplace in recent years, and this has led to the popularity of executive coaching. But what really is executive coaching and how does it differ from ‘normal’ coaching? …

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Closing your digital skills gap: quick wins for your team 

Jayne Mather

Uncover strategies to help narrow your organisation’s digital skills gap with our detailed, comprehensive guide. Jayne Mather offers best practices for immediate impact  No matter what your industry is, your organisation needs to embrace digital transformation to modernise, sustain and advance your business. That means replacing your ageing legacy systems, utilising cloud-based solutions, embracing AI, automation and other cognitive computing advances, strengthening your cybersecurity measures, and making the most of your data.     Digital upskilling programmes are needed in conjunction with…

Successful group of business people at work in office

Navigating and leading in the multi-generational workforce 

John Zettler

Teams with Boomers, Gen X, Millennials and Gen Z can thrive with the right strategies. John Zettler reveals how  In today’s workplace, leaders are faced with the unique challenge of managing teams comprised of individuals from multiple generations. With so-called Baby Boomers, Generation X, Millennials (Generation Y), and Generation Z all working side by side, leaders must adapt their leadership styles to accommodate diverse perspectives, preferences and work habits. Navigating a multi-generational workforce requires a nuanced approach that recognises the…

Boss screaming at employee in office. Toxic work environment

Bespoke bullying legislation is long overdue 

Thomas Beale

UK laws on workplace bullying are outdated and ineffective, leaving many victims without proper recourse. Thomas Beale highlights why bespoke legislation is crucial for real protection  Reports of unacceptable workplace behaviour have gained significant attention in the media in recent years, indicating that issues such as workplace bullying have become worryingly commonplace. Such conduct can have detrimental effects on the psychological wellbeing of employees, and it is imperative that victims are aware of the legal avenues that are available to…

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Employees keener than ever to learn new skills 

Becky Wallace

HR and L&D professionals are seeing a surge in employees eager to learn new skills. Becky Wallace examines how this trend is transforming talent development in the workplace  Employees have an increasing appetite to learn on the job and develop their skills. No longer relying purely on a university education to secure a career, they’re proactively seeking out employers that offer comprehensive and tailored learning and development opportunities.   Skills development has become more of a focus recently due to a…