Opinion
Let Them theory: The case for trusting people to try, fail and grow
As Let Them theory gains traction, Steve Macaulay explores what it really asks of managers. Empowerment can reduce micromanagement and build trust, but only when expectations are clear, individual development is supported and communication stays open. Letting go works best when leaders stay purposeful, involved and committed to team growth. Let Them theory has become an important talking point amongst managers and management theorists. A book on the subject has been flying off the shelves: some 8 million copies have…
From intention to action: Designing behaviour that makes change stick
Don’t demand just willpower! This article draws on two Make Your Brain Work podcast episodes with Amy Brann and Dr Jessie Gulsin to explain why change snaps back to old habits. Learn how biology drives ‘resistance’, why environments beat motivation, and how L&D can use cues to make change stick. Most organisational change programmes fail not because people are lazy or resistant, but because they are human. Despite good intentions, behaviour often snaps back to familiar patterns, leaving leaders frustrated…
Designing resilience training that supports people, not broken systems
Resilience training needs better design if it’s to help rather than harm. Stephan Lendi writes that L&D teams should stop treating resilience as an add-on. Instead, Stephan promotes that we build programmes that strengthen individual capability, expose structural pressures and feed honest organisational insight back to decision-makers for meaningful change. In many organisations, resilience has become the default extra module in leadership and learning programmes. New conflict‑management course? “Let’s add a short resilience session.” Change workshop? “Can you teach people…
Is your organisation’s leadership judgement built by design, or by damage?
Helen Routledge argues that leadership judgement is rarely built in classrooms or reviews, but in high-pressure moments where the stakes are already real. She explores why relying on live exposure is costly, how the practice gap forms, and why organisations need safer ways for leaders to learn before consequences hit. Most leaders don’t struggle because they don’t know what to do. The problem tends to show up later, in the moment where they have to decide what matters most, with…
Your capability framework’s completion rate is a vanity metric
Ben Satchwell warns that completion rates make capability framework rollouts look healthy while masking failure. Logging in and self-assessing proves compliance, not impact. Instead, measure one behavioural signal that completion can’t fake, e.g. development conversations, hiring decisions, plans that reference capabilities… One honest metric beats dashboards that only flatter activity. When a capability framework rolls out, the first number anyone reports is completion. 92% of staff have reviewed the framework. 85% have completed a self-assessment against it. The dashboard turns…
The anxiety of automation: Redefining human decision rights in an AI world
Access to AI tools does not guarantee adoption from your people. If employees don’t know where their accountability ends and the algorithm’s begins, they can freeze. Dr. Ravinder Tulsiani argues that the key to AI culture isn’t just upskilling and blanket training, it’s establishing the psychological safety of clear decision rights. Walk into any organisation that has recently rolled out a generative AI pilot, and you will likely find two distinct groups of people. The first group is enthusiastically experimenting,…
Cultural intelligence at scale: Where AI supports global leadership
AI can help leaders build cultural intelligence at scale, but it works best alongside human judgement and empathy. Bryony Harrower explores how digital tools, simulations and tailored coaching can prepare global teams, reduce bias and strengthen communication across borders, turning cultural awareness into a practical leadership advantage in today’s workplace. Global business rarely operates within a single border. In today’s world, teams span time zones and cross cultures. That diversity brings a wider perspective and stronger problem-solving. The data supports this,…
Loneliness is an entrepreneur’s hidden challenge
Entrepreneurship promises freedom, but Reece Borg argues that independence can also bring loneliness, pressure and disconnection. For freelancers, consultants and business owners, success depends not only on resilience and performance, but on building trusted relationships, support networks and spaces for learning, perspective and connection that sustains business growth over time. Entrepreneurship is often portrayed as a journey filled with freedom, flexibility and opportunity. For many freelancers, consultants and business owners, the ability to build something independently is exactly what attracted…
From ‘just busy’ to burned out: Knowing when to reclaim time and when to ask for help
Drawing on Make Your Brain Work podcast episodes, Amy Brann and Dr Jessie Gulsin unpack how ‘busy’ slips into chronic stress, hijacking prioritisation and health. Learn the biological red flags, why time feels distorted under pressure, and how L&D can build kinder systems, practical tools, and routes to professional support. “Busy” has become the default answer to How are you? In many workplaces, constant busyness is worn as a badge of honour, signalling commitment and value. Yet the podcasts When…
The choices that turn fear into courage: How organisations can have more every day
Organisations must respond to economic anxiety by designing cultures where trust and psychological safety make everyday courage possible, writes Christopher O.H. Williams. We need to help employees speak up, challenge ideas, embrace change and contribute confidently as leaders work to rebuild confidence, loyalty and performance across every team and department. As one of America’s government shutdown was ending, Fortune described the U.S. economy as “a tale of two halves”: one of wealthy consumers with a rosier economic outlook, and another…
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