L&D Professionals
The future of work is pressure-smart, not pressure-free
Pressure at work is not the enemy, but burnout is. Kimberley Rowbottom explores why businesses need to rethink outdated stress strategies and build smarter pressure management through learning. It’s time to equip people with the tools to thrive, not just survive, in today’s high-pressure world of hybrid work and uncertainty Navigating the post-pandemic workplace, it’s become clear that the line between healthy pressure and harmful stress has become even more all-encompassing. Employees face pressure from multiple sources – from hybrid…
Why the frontline workforce needs better training – and why they’re not getting it
Frontline workers are eager to learn, but too often the training just isn’t there. Erika Sandoval explains why companies should invest in smarter, more flexible learning that fits easily into busy lives. From AI-driven tools to on-demand sessions, it’s time employers stepped up because without proper training, everyone loses out Companies that fail to invest in their workforce risk more than just high turnover. In the UK, 72% of organisations report that they are struggling to fill critical skills gaps,…
From knowledge hoarding to knowledge sharing: Social learning is the shift L&D can’t ignore
Social learning is more than a buzzword. It’s the missing piece for today’s Learning and Development teams. Nathan Kracklauer dives into why learning from, about and alongside others creates better outcomes. If you want real engagement and deeper impact, it’s time to put people back at the heart of learning “I’d never heard the term ‘social learning’ before,” said Sue, a Learning and Development professional at a recent roundtable. “But that sounds like exactly what I’m looking for – tell…
Deskilled by design: How L&D plays a key role in driving effective adoption of AI in aviation
A recent McKinsey report has cast a spotlight on the aviation industry’s future. As AI and automation accelerate across the sector, Charlie Kneen issues a stark warning: unless these technologies are intentionally embedded into learning and development and core business processes, the industry risks entering a dangerous era of deskilling AI will no doubt boost productivity, but it also threatens to erode something far more valuable: the human edge, judgment, communication and critical thinking – the very capabilities that frontline aviation staff…
The crucial link between appreciation and emotional intelligence
Recognition isn’t just about boosting morale, it’s a powerful driver of emotional intelligence. Stuart Cheesman dives into why showing appreciation helps employees feel connected, empathetic and more self-aware. Discover how this simple act can foster high-performing teams and improve workplace culture across the board. Yes, it really is that important! Leaders’ understanding of emotional intelligence (EQ) has altered in recent times. Once thought to be an inherent characteristic that you either do or don’t have, emotional intelligence is now understood…
L&D teams are the key to the AI and human skills double whammy
As AI reshapes organisations, L&D professionals face a dual challenge: meeting growing technical demands while supporting behavioural change. Lynsey Whitmarsh explores how learning teams can use their unique strengths, connections, creativity, behaviour change and insights, to drive strategic reskilling and ensure AI adoption enhances rather than isolates the modern workforce. As companies use AI to drive efficiencies or boost productivity, how these fast-emerging tools can be used in workforces’ strategic learning and reskilling, remains open to debate. Global research has…
When reviews backfire: How smart managers turn damage into growth
Appraisals gone wrong can leave employees feeling anxious, rejected and disengaged. Drawing on psychological insights, Srideep Sarkar and Anu Sarkar explain how managers can navigate these moments with care. Learn how to rebuild trust, restore confidence and transform even the toughest performance conversations into catalysts for learning, resilience and growth. Performance appraisals are meant to provide clarity, motivation, and a roadmap for growth. But for many employees, they bring frustration, disappointment, and even self-doubt. This is aptly indicated by a…
DEI needs a reboot and L&D is the key
Too many DEI initiatives stop at awareness, but inclusion only sticks when it’s embedded into team dynamics. Norman Grant argues for a shift from one-off workshops to systemic, coaching-led approaches that build everyday inclusive behaviours, turning intent into impact, enabling L&D leaders to lead real, lasting culture change across organisations. For years, DEI (Diversity, Equity, Inclusion) has been framed primarily as a training problem–something to be addressed through workshops, policy updates, or annual awareness events. But what happens after the…
The importance of delegate experience and human connection is driving renewed growth in face-to-face Learning
As generative AI reshapes learning, face-to-face training is proving its renewed value—not through nostalgia, but by offering what tech can’t: emotional connection, trust, and shared experience. In this article, Richard Smith explores why F2F endures, how it’s evolving, and why it remains a vital tool in today’s learning landscape. In a world increasingly shaped by digital innovation and generative AI, some might assume face-to-face (F2F) training is becoming obsolete, especially post-pandemic when all F2F activity was curtailed. F2F has evolved…
Who’s missing from L&D’s digital revolution?
As L&D evolves through rapid technological change, many professionals risk being left behind. Oyindamola Ojo-Eriamiatoe highlights the barriers faced by experienced practitioners facing redundancy, students unaware of edtech careers, and women returning to work. Oyindamola offers inclusive, practical solutions to ensure that no one is excluded from the sector’s future. The L&D sector is experiencing a significant transformation as technology reshapes how we approach education and training. However, this shift presents challenges for various underrepresented groups within the L&D community.…
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