Find out why sales through service must be part of your contact centre talent strategy.
Now available for download and new for 2018 - The Training Journal Media Kit.
Training Journal presents Filtered's latest white paper in association with London Economics.
From performance improvement experts Blue Sky comes a brand new white paper.
This paper examines what digital transformation means for an organization’s people.
Download Martyn Sloman's seminal 2010 research ebook here.
L&D professionals actually have hidden allies who can really help boost learner engagement: our managers.
Achieve better adoption, engagement and impact of all your training solutions with these 29 actionable hacks.
New white paper: Find out why emotional intelligence can't be taught in short, traditional training sessions.
Are members of Generation Y really that different from other generations?
How can L&D leaders transform formal learning in their organisation?
This one-page infographic will help give L&D a louder, more relevant voice.
Discover the real business need for increased training and development.
Download TJ's 2016 apprenticeships guide here.
Download this white paper to discover how to save your company from boring elearning.
What questions should you ask when adding game-like elements to your course content?
This KnowledgeBlast looks at why it is important to pay more attention to compliance training.
Organisational compliance: how to make a well-informed learning technology selection when stakes are high?
In highly regulated industries over 70% of companies say compliance is critical.
Personalised online training is predicted to revolutionise the way organisations up-skill their employees.
How will social recruiting evolve in the coming five years?
Download this whitepaper to find out why employee engagement is so important.
Are you ready for 2020? Will your employer branding strategy guarantee you'll hire the best candidates?
Where are the decisions made that determine the success of your company? In meetings.
What does your posture say about you? What about your gestures? If you want to maximize your impact in online presentations, you need to get a grip on your body language.
Are you a HR or Training professional; or someone looking for a digestible way of learning more about Learning Management Systems?
If the thought of leading a virtual team makes you sweat, you aren’t alone. It’s new terrain for many, but it also carries some common misconceptions.
Mobile working–even from home. Everyone is thinking about it and some people are already doing it.
I think that we’re all aware that digitalisation and globalisation are dramatically changing our working environment.
Enjoy better meetings with colleagues, customers and business partners. Simply print out the checklist, keep it at your desk and pass it on to colleagues.
Are you ready for 2020? The Cornerstone 2020 series has been created to explore the trends and challenges that organisations and talent professionals need to embrace to ensure a successful future.