Organisations are continuously training their employees. Not only in how to use software or comply with regulations but (increasingly) in how to manage emotional, interpersonal tasks.

There might be a series of rules for handling conflict, a particular posture or even a resting facial expression to adopt for clients...

At The School of Life, we think this type of training should be banned.

In this white paper you will be introduced to:

• An alternative way of making learning stick 
• The impact of emotional intelligence 
• The importance of psychology in business

Download it today.