CPD
A trainer's journal: My journey pt2
24 April 2019
Julian Roche concludes his two-part piece about his life in training.
How to learn your way to the top in hospitality
24 April 2019
Benoît-Etienne Domenget argues that the fast-evolving hospitality industry offers rich potential...
A trainer's journal: My journey
18 April 2019
Julian Roche takes stock of his journey into training.
How to make salespeople less expendable
16 April 2019
Barry Hilton says more care needs to be taken when it comes to sales training - then, everyone...
Mindset for measurement: Getting to impact for training and learning pt2
10 April 2019
Conor Gilligan concludes his interview with measurement expert Kevin Yates.
Mindset for measurement: Getting to impact for training and learning
5 April 2019
Conor Gilligan talks to measurement expert Kevin Yates.
TJ interviews: Coursera's Leah Belsky
2 April 2019
TJ talks to Coursera's Leah Belsky about data science, the future of MOOCs and more.
Nine tips for leading more collaborative conversations
2 April 2019
Terence Brake gives TJ some quick tips to keep conversations collaborative.
Elearning in the workplace: Four common misconceptions debunked pt2
29 March 2019
Considering an elearning platform but not sure it’s an effective learning method? Amber Bovenmyer...
Elearning in the workplace: Four common misconceptions debunked
15 March 2019
Considering an elearning platform but not sure it’s an effective learning method? Amber Bovenmyer...
What makes a good customer service professional?
13 March 2019
Johnson Wong tells TJ what makes a good customer service professional.
TJ interviews: LinkedIn Learning's Tanya Staples
12 March 2019
Jon Kennard talks to LinkedIn Learning's Tanya Staples.
Apprenticeships: Positive change for many businesses
8 March 2019
Apprenticeships are making positive changes to many businesses up and down the UK....
What should I replace my performance management system with?
8 March 2019
Need to improve your business performance? The answer isn't appraisals, it's coaching, says...