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CONTENTS CONTENTS 10 on the cover SPOTLIGHT ON DARREN BANCE


“Happy people do brilliant work” – meet Capita Learning’s inspiring new MD


feature 25 32 feature


THE CHARACTERISTICS OF GREAT LEADERS


Heidi Ashley- Hacker asks, what are the core qualities required from today’s leaders?


Editorial contact@trainingjournal.com 020 7593 5756


Advertising malika.elouafi@dodsgroup.com 020 7593 5606


JUNE 2017 LEADER


4 FROM THE EDITOR OPINION


5 DONALD H TAYLOR Don reflects on his early life as a writer in Istanbul and reminds us of the importance of marketing our resources


6 PRACTITIONER'S VIEWPOINT Award-winning practitioner Neil Keeler passes on tips on how to make OD work in your organisation


7 COOK LOOKS Organisational Development is a broad, rambling topic. Jo Cook tries not to ramble too much!


TJ AWARDS


8 REAPING THE BENEFITS OF WINNING AWARDS


A TJ award can transform the reputation of an organisation and its L&D team – Debbie Carter explains


FEATURES


14 MAKING A CASE FOR SOFT SKILLS Andy Lothian looks at the pounds, pence and sense behind self-awareness


18 THE HUMAN TOUCH Greg Harris on how to stop managing, start coaching – and motivate your employees


THE ART OF MOTIVATING


Pierre Casse and Artem Konstandian


explore the leader’s role in motivation


22 LOOKING TO THE FUTURE Sarah Cook and Steve Macaulay explore leadership in an age of uncertainty and complexity


28 TRANSFORMATIVE MENTORING Randy Emelo sets out the stepping stones to successful mentoring relationships


www.trainingjournal.com


| June 2017 | 3


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