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IN THIS ISSUE CONTENTS 10 on the cover SPOTLIGHT ON RAY DOUGLAS


Meet the man with a mission to change perceptions around gang violence and to give the disadvantaged hope for a better future


feature 24 28 feature MORALE VS ENGAGEMENT


Stuart Hearn looks at the difference between workplace morale and employee engagement


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CAN YOU LEAD IN TURBULENT TIMES?


Change is dead, turbulence is normal … are you


ready? Patrick Sweet addresses the question


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Advertising malika.elouafi@dods.co.uk 020 7593 5606


OCTOBER 2016 LEADER


4 FROM THE EDITOR OPINION


5 DONALD H TAYLOR Don fears our schoolroom assumptions are limiting opportunities for workplace learners


TJ AWARDS


6 THE JUDGES TAKE CENTRE STAGE As the interviews for the finalists come to an end, Debbie Carter extends thanks to the judges


OPINION


8 PRACTITIONER'S VIEWPOINT Andrew Jacobs looks at what makes a learning leader


9 COOK LOOKS Jo Cook reflects on engagement in L&D


FEATURES


16 10 TIPS FOR TRANSFORMATION Gwen Sterling explores the difference between change and transformation


20 NINE BOX GRID Forget the rating, it’s all about the conversation, says Dan Lucy


32 WHY THE MOHAWK IS GOOD FOR BUSINESS Abbie Wright urges organisations to embrace difference to reap rewards for their people and their business


35 UPHOLDING THE SEVEN PILLARS Martin Baker applies insights from the Toolkit for Managers to MacLeod’s theory of engagement


38 DO TRAINERS NEED TO KNOW THEIR SUBJECT?


It’s a question of balance, and Janet Webb offers a steadying hand


REGULARS


42 LAST STAND Jill Edwards wants to look you in the eye


| October 2016 | 3


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