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future of the organisation itself, so they will be working hard not only for themselves and for their futures, but for the betterment of the organisation. With this clear distinction in mind, the benefits of an engaged employee are evident. Te advantages have also been well documented. Research from


www.trainingjournal.com


the National Business Research Insti- tute4


suggests that engaged employees


on the whole perform 20 per cent better, with some sources claiming that this percentage is actually as high as 38 per cent.5


On top of this, these stellar


employees are 87 per cent less likely to leave their role for one in another


organisation. Tis goes to show that a workforce that is highly engaged is one that experiences reduced turnover,6 and therefore reduced hiring costs Eileen Appelbaum7


and her


colleagues, following a study of 15 steel mills, discovered that those employees that were ‘highly involved’


 | October 2016 | 29


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