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deputy Editor, training journal @LightbulbJo

Cook looks O

ur Spotlight interview is with Elliott Masie – a man with years of experience

in learning and technology, well respected in his native US and around the world. Terefore it was an utter delight to interview him for TJ and hear his take on many different subjects – some learning, some not! One part of our conversation

on “resources not courses” got me thinking. It’s an approach favoured by Nick Shackleton-Jones, former head of learning innovation and technology at BP and now part of PA Consulting. He stopped developing courses while at BP and instead focused on ensuring that people had the required resources for doing their job and developing their own learning. Tis is an excellent approach and means that staff aren’t waiting

Am I behind the times, in that I deliver training on the topics that a client needs?

for the next course from the L&D menu and don’t have to sit through a morning, day or week of delivery that might not be relevant to them. However, I have to balance this

view as many clients ask for the design and delivery of courses. Does this mean I’m a ‘training

dinosaur’, as I wrote about in last month’s column? Am I behind the times, in that I deliver training on the topics that a client needs? I asked Masie’s opinion about the

debate around “resources not courses”. His take was to “allow them

[learners] to learn in the format that optimises. We have to hold our learners to account – we can’t have someone with a personal tutor for 200 hours. Build some cognitive experiences, and you can give the menu

Jo Cook reflects whether courses are old fashioned

for going through those experiences”. Tis is what many instructional designers and facilitators are focusing on; to give experience to someone in that classroom environment at that time. Te space to make mistakes, discuss and practise what they have to do in their working world. Sadly that’s not always the

case, for a number of reasons. Masie explains that “we fall in love

with our content, our story, our activity that works and everybody goes ‘ooh ah’. Many times our learners know the topic. A tipping point for me is to start from the assumption that they probably know most of it. My role as a facilitator or learning producer is to help them focus on the bits they don’t know and aren’t online easily if they need to know it”. Tis is where it makes

sense. Shackleton-Jones is spot on to focus on resources. However, it’s not to say that courses should never be used. Tere’s a place

for a well-facilitated experience that is bespoke to a team or individual need, with the right other options surrounding it and, dare I say, a blend of mate- rials and touch points. Watch excerpts of the Elliott Masie interview, including the conversation about courses and resources, at http://

Jo Cook is deputy

editor of TJ and is responsible for webinars and the online community. She can be contacted at jo.cook@

| November 2016 | 9

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