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Getting down to practicalities, you’ll need to set up a team to deliver the coaching culture. T is team will need top-level sponsorship (ideally from the CEO – and certainly from someone on the senior leadership team). It will also need team members

from the line (ideally leaders with coaching and mentoring experience and enthusiasm for the project), and those with experience of leading and implementing change. An enthusiastic, capable

project manager is also critical. At the beginning of the project, you can consider drawing on external consulting support to help you shape the team and set them up for success. Once you have your team in place,

it’s vital to know the starting point for the organisation. Conduct a ‘readiness

audit’ to fi nd out how much coaching and mentoring is already happening in your organisation and how receptive people are to doing things diff erently. T is will help you discover those people and teams where people are already coaching and mentoring each other – as well as those who are a long way from the culture you’re looking for. T ese pockets of good practice are vital – they show you what’s possible and what will work in your organisation. You can draw on these examples of good practice as you implement the programme. And it’s important to set out

some fi rst steps. In the early stages of creating a coaching culture, you may rely a lot on external coaches and support. But this soon drops away as you train a cohort of internal coaches and/or mentors – as well as

leaders who use a coaching approach in their daily lives. T is trickles down to how employees treat each other. Creating a coaching culture takes time but doesn’t always take a lot of investment if it’s done in a smart way. For an L&D professional, it’s one of the most impactful programmes you’re ever likely to implement.

Ed Parsloe is CEO of The OCM – to �ind out more visit

This article is based on a chapter from Coaching and Mentoring: Practical Tips for Developing Learning & Performance and is reproduced with permission from Kogan Page. To receive a 20 per cent discount on this title visit and use the code HROCM20

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