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a human and, given the demograph- ics, the demand for carers will rise. So spending time to perfect your

soft skills is likely to pay off in the not too distant future. Te same holds true for community development, entertainment and crafts/arts skills.

Back to the future ❝ AI is driving change

ing or indeed in job search for more suitable and higher productivity jobs.”

Adjusting to the changes

It seems inevitable that workers in many industries will have to retrain, at least for part of their role. While high-skilled jobs seem like the safest choice, for some the amount of time and investment needed to acquire the skillset may simply be too large. For those who have the perse-

verance, training can of course build the skills needed in varying time windows, but realistically there is no way to shortcut the years of experi- ence required to develop some skills. For those who do not want to, or

cannot, acquire these skills, this shift in the labour market and the conse- quential loss of market value will be disempowering. Customer service roles where human interaction is at the core of the value being added – for exam- ple in a restaurant – will always exist. With more free time, people are also likely to spend more time on leisure

and arts, thus creating jobs there. Jobs are likely to be less demanding

timewise as people start to value free time more than any additional wages, so to maintain the same level of pro- ductivity, companies will need to hire more people, who will work less, for less.8

It’s also likely that more people

will work in charities, as donations keep on rising. For example in the US over the last decade there has been a 40 per cent increase in charity employees.9


Governments might take up basic income policies to help with under- employment. A recent referendum in Switzerland comprehensively reject- ed a universal basic income, but the question is likely to return as societies rethink the role and value of employ- ment. Community services are also likely to develop: caring for the elderly, cleaning up neighbourhoods and help- ing those in need are likely to be ex- panded as a result of automation. Tese social roles are likely always to require

I am optimistic about the future of jobs. We might be going back to the way people used to live in the middle ages and before, finally shaking off the vestiges of the horrid 16-hour work days of the industrial revolution. A future in which the jobs humans do best are precisely those that require human (as distinct from mechanical) charac- teristics. So we might be working, as did our distant ancestors, fewer hours,

People skills definitely pay off. So, for example, recreational and other types of therapists are basically irreplaceable

doing jobs that are much more humanly satisfying: dealing with people, crafting with our own hands, with less need to worry what will happen if we fail. Auto- mation will provide sufficient safety net. Tose who can may focus on high-

skilled jobs to provide ever greater supply of high quality healthcare, software and material wellbeing, while lower skilled workers will have to brush up on their social, creative and artisanal skills, which might ease their way back into the workplace as yoga instructors, creative consultants or chefs.

Jakub Langr is the Data Science Tech Lead at Filtered. Find out more at or email him at

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