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Home > White paper: Surprising insights into why your customer wants a divorce

White paper: Surprising insights into why your customer wants a divorce

In this white paper from Blue Sky's Andrew Moorhouse you will:

  • Gain access to data and research involving 9000 customer service agents from 63 Blue Chip companies.
  • Learn how to combat contempt.
  • Learn how to deal with criticism.
  • Learn how to handle stonewalling and defensiveness.

Submit your details beneath to download this essential white paper.

 

Please note that by accepting our terms and conditions you are agreeing to share your contact details with the author of this white paper, in accordance with our terms and conditions published at http://dods.co.uk/terms [1].

Part of Merit Group

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[1] http://dods.co.uk/terms