L&D function question

Written by Jon Kennard on 13 April 2018

Hi all -  question from an infrequent user of the site, which I thought I'd post for him:

Do colleagues have a view on whether the Learning and Development function operates more effectively if it operates as a centralised, or de-centralised business function within a large organisation that delivers a range of different services or products to customers.

It is not just related to the potential cost savings i.e. efficiency, but a comparison of how effective a centralised or de-centralised model is.


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Richard Gadd MBA

Submitted on 24 April, 2018 - 17:12


I completely understand the desire to de-centralise organisational functions; potentially enhancing the speed of response, providing more bespoke services, and reducing bureaucracy.  In my opinion however, I believe it's becoming increasingly important to align training outcomes to measurable strategic business objectives.  I'd prefer to have an effective Learning and Development function that accurately reflected the culture, values and priorities of the organisation.  Whichever training model is adopted, I'd also suggest that effective training assurance is better delivered centrally.​