L&D and sales training
I am interested to get a sense of what's happening in sales training in organisations today. Having recently attended a sales training conference where experts explored latest thinking and case studies I was struck by the lack of mention of L&D's involvement in some of these processes, especially when one of the main topics under discussion was learning agility, an area where one would expect L&D to play a major role. When I put this question to the audience some of the responses seemed to suggest that in many large organisations the sales training function has it's own specialist L&D people with the rest of the organisation having a separate L&D function to manage all other organisational L&D needs.
I am sure this is common in many large organisations but surely not in all, and given the importance of sales to an organisation's success, how are L&D departments rising to the challenge of keeping the sales people at the top of their game? How many L&D practitioners feel confident enough to design and deliver internal development programme for their sales teams? How many are outsourcing this function? Do any L&D practitioners feel that sales straining is too 'specialist' for their departments and why?
I would be very keen to hear your views, either off-line or via the community.