It's never nice to hear, but there are ways you can cope with bad feedback, says Elva Ainsworth.

Grace Carter provides her top tips for improving your business writing skills.

Robin Kermode gives TJ his best tips for good body language, both real world and virtually.

Follow these four simple rules and your freelancers will keep coming back for more, says Peter Johnston.

We start strong this week with an age-old question.

Sara Gordon looks into the factors that you need to consider when looking to recruit people in the creative industry.

Richard Stubbs tells TJ that when it comes to reputation it's not about control, it's about influence.

Agata Nowakowska gives TJ some practical steps to turn managers into coaches.

Professor Bernd Vogel and Obiageli Heidelberger-Nkenke make some bold recommendations based on recent research.

Sue Mitchell on how to engage your people and boost performance

Communication is a key skill for L&D but I fear we don’t give it enough attention, says Donald Taylor.

Rebecca Stromeyer tells TJ about her L&D inspiration and the remarkable development of the events she runs. 

It's not too rosy in the world of chatbots. For Google, anyway...

Webinar host Jo Cook chats to MD of Ember Real Results, Carolyn Blunt, about the importance of customer experience.

Learning News and Learning Now TV were at the launch of the Pulse Report 2018 to interview Gustaf Nordback, CEO of the FT-IE Corporate Learning Alliance

Victoria Anderson links wellbeing to analytics, for a better workplace.

Alex Rivas gives TJ advice on appealing to the fastest growing generation in the workforce.

Chris Lewis and Pippa Malmgren take modern leadership to task.

In the first of his quarterly columns, Richard Barkey shares his view that L&D can drive sales performance

Your staff need to understand your products and services, say CR Worldwide.