Articles

Becoming a performance consultant

Written by Nigel Turner on 10 March 2021 in Features

Nigel Turner looks at the benefits of performance consulting and gives us 10 tips.

Ensuring inclusive learning with remote teams

Written by David Hosmer and Claudia Montoya-Andrews on 10 March 2021 in Features

When it comes to remote learning there are more considerations than you think - ask David Hosmer and Claudia Montoya-Andrews.

Designing a modern learning experience

Written by Sukh Pabial on 10 March 2021 in Opinion

Sukh Pabial details what modern learning really looks like, and why it's important.

Three steps to build high performance teams

Written by Sabby Gill on 9 March 2021 in Features

Sometimes the high performing team you need could be the one you have, says Sabby Gill.

How to encourage employees to focus on self-care

Written by Nina Sharpe on 9 March 2021 in Features

Making self-care a priority for employees is important. Nina Sharpe tells us how to prioritise wellbeing in the workplace and boost productivity as a result. 

International Women’s Day: Forging a gender-equal world

Written by Jon Kennard on 8 March 2021 in Opinion

International Women’s Day is an opportunity to celebrate the achievements of women across the world, raise awareness of inequality, and find ways to accelerate progress towards gender parity.

The crisis leadership imperative pt1

Written by David Buchanan and Steve Macaulay on 5 March 2021 in Features

In this two part article David Buchanan and Steve Macaulay explore the importance of trust, empathy, sharing and transparency when leading in times of disruption.

TJ Newsflash: 4 March

Written by Jon Kennard on 4 March 2021 in News

Workers, women, wellbeing and...wine in this week's newsflash.

Is hybrid working the real challenge for 2021?

Written by Paul Brady on 4 March 2021 in Opinion

New ways of working create inequity between employees; here, Paul Brady suggests some ways to ensure fairness and success in the hybrid workplace.

How AI is reshaping the future of work

Written by Ero Georgiades on 3 March 2021 in Features

Ero Georgiades looks at the growth of AI-powered software and the consequent rise of the power of the employee’s human touch.

How to train customer service agents for successful video chats

Written by Declan Hogan and Stuart Smith on 3 March 2021 in Features

Declan Hogan and Stuart Smith explore how to implement video customer service training to deliver real value.

TJ interviews: SSSC's Keith Quinn and George Burton

Written by Jon Kennard on 3 March 2021 in Interviews

Keith Quinn and George Burton from the Scottish Social Servcies Council tell TJ about their new app, MyLearning.

Bridging the skills gap for coaching teams

Written by Stuart Hearn on 2 March 2021 in Features

Managers want to coach, but don’t have access to the skills. Stuart Hearn explores the processes and training leaders need to put in place to ensure the best development opportunities for employees.

Book excerpt: Shujaa'ah - Bold Leadership for Women of the Middle East

Written by Annabel Harper on 1 March 2021 in Features

In a passage from her new book, Annabel Harper looks at leadership challenges for women in the Middle East. 

Five reasons why online learning should be part of your company's onboarding process

Written by Gemma Hart on 1 March 2021 in Features

There's never been a better time to embrace online learning for onboarding and beyond, says Gemma Hart.

TJ interviews: Visier's Ian Cook

Written by Jon Kennard on 26 February 2021 in Interviews

Ian Cook looks at the way forward for AI in business.

How to live well with uncertainty

Written by Liggy Webb on 26 February 2021 in Features

Uncertainty still playing a big part in your life? Liggy Webb is here to help you.

TJ Newsflash: 25 February

Written by Jon Kennard on 25 February 2021 in News

Get hold of that to-do list - and stop getting distracted by.. where was I again?

Training in 2021 to help businesses recover

Written by Thom Dennis on 25 February 2021 in Features

Thom Dennis identifies 10 types of training businesses would do well to consider adopting.

The defining skill of 2021: Mental agility

Written by Gemma Leigh Roberts on 25 February 2021 in Opinion

Gemma Leigh Roberts explains that the skill we should be focusing on as we move through 2021 is our mental agility.