Features
The crisis leadership imperative pt1
5 March 2021
In this two part article David Buchanan and Steve Macaulay explore the importance of trust, empathy, sharing and transparency when leading in times of disruption.
How AI is reshaping the future of work
3 March 2021
Ero Georgiades looks at the growth of AI-powered software and the consequent rise of the power...
How to train customer service agents for successful video chats
3 March 2021
Declan Hogan and Stuart Smith explore how to implement video customer service training to...
Bridging the skills gap for coaching teams
2 March 2021
Managers want to coach, but don’t have access to the skills. Stuart Hearn explores the processes...
Book excerpt: Shujaa'ah - Bold Leadership for Women of the Middle East
1 March 2021
In a passage from her new book, Annabel Harper looks at leadership challenges for women in the...
Five reasons why online learning should be part of your company's onboarding process
1 March 2021
There's never been a better time to embrace online learning for onboarding and beyond, says...
How to live well with uncertainty
26 February 2021
Uncertainty still playing a big part in your life? Liggy Webb is here to help you.
Training in 2021 to help businesses recover
25 February 2021
Thom Dennis identifies 10 types of training businesses would do well to consider adopting.
Four ways AI can be used to tackle the skills gap
24 February 2021
What's the relationship between AI and the skills gap? Cyril le Mat has a few ideas.
Two reasons why online training is important for business
23 February 2021
The term may have been coined 20+ years ago, but elearning is having a moment. Amy Morrisey dives...
2020: A transformational year for learning
23 February 2021
Amidst the turmoil and tragedy, Agata Nowakowska has found some of the positives from last...
Elearning: Three commercial challenges faced by providers
22 February 2021
Raj Shah flags up a few less obvious issues in the move to digital learning.
How to make the most of the power of silence
19 February 2021
Silence is a powerful tool - if used correctly. Steve Macaulay and David Buchanan tell us more (...
The TJ Podcast: February 2021
19 February 2021
Jon, Jo and Kate talk Learning Technologies, remote working inequality and cover a few great pieces...
Best practices when developing individual employee training
18 February 2021
For better results, individualise your training programme says Jennifer C. Loftus.