Back Issues - June 2004

• Dialogue: the six basic rules
  What is a dialogue? When do we know we’re having one? And what does it achieve? In answering these questions, Robert Rosell suggests some practical techniques that can improve our workplace communication.
• Lies, damned lies and statistics
  By his own admission, Peter Honey is addicted to statistics. But, he asks, what is their value and how can we make them meaningful?
• Out of the blue: how to make an impromptu presentation
  Have you ever been asked to introduce a keynote speaker or give a leaving presentation? It doesn’t sound like the sort of thing that should give you nightmares. So why does it? Margaret Zuppinger explains a model for always knowing the right thing to say, then looks a three scenarios for ‘impromptu’ speaking to see how it works in practice.
• Spotlight on Charles Jennings
  Mike Levy catches up with Charles Jennings, who explains why and how Reuters is changing its approach to training and development.
• Coaching: survey respondents have their say
  Eric Parsloe and Jessica Rolph outline some of the findings of the new Chartered Institute of Personnel and Development survey, which reveals a major shift in attitudes and practices among learning and development professionals.
• In praise of curiosity
  We all know what being inquisitive did to the cat. But, rather than ‘killing’, perhaps we should look at curiosity as ‘revitalising’, suggests Andrew Mayo.
• LMS is still a big deal
  David Wilson may well have covered LMSs before in his column. But, in the light of his own recent experience, he feels the subject is worthy of another visit.
• Time is money ... are you spending it well?
  Imagine you are holding a pile of ten pound notes. Crisp, clean notes, a handful of them. Imagine you take each note and rip it in half, then throw it away. In reality you do this every day by not managing your time really well, says Krista Powell Edwards. So how can you make the change?
• Netcheck
  Could your Internet search skills benefit from a little updating? Clare Forrest revisits the search engine giant Google to find out what’s new and revise a few basic search principles.
• International opinion
  John Loty reports from ‘down under’ on the shape of things to come in Australia’s workforce.