Back Issues - November 2005

• Peter Honey recalls a client with a bullying problem
  Peter Honey remembers a client whose management skills put David Brent in the shade...
• International Opinion
  Post-event questionnaires, or ‘happy sheets’, are an oft-derided evaluation tool. However, Pat Costine believes that, in fact, they simply need to be used correctly.
• Reach for the Starbucks
  TJ’s Jo Young interviews Cliff Burrows, President of Starbucks UK and Gordon Lyle, Director of HR, Starbucks UK.
• TJ Interviews Jay Cross
  As one of the pioneers of e-learning, Jay Cross has a bold vision for where technology might take learning in the future.
• A New Vintage - Old Wine Maturing in New Bottles
  Coaching is one of the fastest growing training techniques in the learning and development field, but such popularity puts its status at risk. Erik de Haan looks at how the profession can mature and ensure its independence.
• Mentoring by Wire
  Professor David Clutterbuck and Tom Cox explore how e-mentoring can be more than just mentoring by email.
• Getting the Measure of OPQ
  In his second update this year on personality assessment, Jonathan Hill looks at Occupational Personality Questionnaires (OPQ) and examines their application as a selection and development tool.
• All in good time
  To teach time management skills effectively, argues Clare Forrest, you must recognise that habits are hard to break...
• Andrew Mayo Opinion
  Successfully delivering what people expect of you, says Andrew Mayo, is essential to creating a happy workforce.
• Appraisal Interviews
  Part 11 in the Learning Needs Analysis series by Sarah Cook.