Back Issues - February 2006

• Raising your game
  Jonathan Stanger, co-founder and director of training company Raise the Bar, explains to Jo Young what sport has to teach the business community.
• Home front
  North Lincolnshire Council’s Public Sector Housing Services has had a poor customer service but has taken steps to initiate a new training programme to improve their record. Debbie Carter looks at the problems, solutions and results that have turned customer expectations around
• Team power
  Jim Pirrie examines the role of coaching in developing team performance, and offers some thoughts on where to focus to get the most out of a team coaching programme.
• Hapy talk
  Charles Margerison looks at the 'big five' communication skills designed to help with problem-solving.
• Are you retaining your top talent?
  Losing top talent can cost your business real money. Stephen Harvard-Davies suggests ways of holding on to your best people.
• Keeping in track
  Continuing Professional Development is crucial to individual and organisational success. Nick Wright provides a guide to getting the process right.
• The TJ Awards
  To demonstrate its commitment to celebrating excellence within the training industry, TJ is launching its first ever awards programme in 2006.
• Moving over from the dark side
  In the third of a series of updates on personality assessment, Jonathan Hill explains how the Hogan Development Survey aids the understanding of dysfunctional behaviour.
• A manifesto for talent
  Debbie Carter looks at the Talent Foundation\'s policy on raising awareness of talent development in the UK.