Training for attitude
By Paul Fairhurst (August 2007 Issue)
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Following the Leitch Report, there has been much focus on skills development. Yet at the same time, we have heard employers saying how important it is for staff to have the right attitude.
Often organisations will talk about hiring for attitude and then developing the skills. As we will see, there has been research which shows the relationship between particular aspects of attitude and both individual and organisational performance. This then raises the question of whether these elements of attitude can be developed, and how this can be done. This is not to say that skills are not important, but that high-performing employees are likely to have both skills and attitude.
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