Priming the probationers
By Elizabeth Eyre (August 2007 Issue)
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“We have a duty to the public to be the best we can possibly be. If a probation officer makes a mistake, it’s usually a pretty serious one and it ends up all over the front pages of the tabloids. We have to have good management to allow officers to protect the public; we’re trying very hard to deliver that.”
Ian Brandwood, HR director at the West Yorkshire Probation Service (WYPS), highlights an issue that many organisations – whether in the public sector or the private one – have to deal with: how to ensure a sufficiently high level of skill so that managers don’t actually prevent their teams doing their jobs properly.
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Articles from this Issue
- Editorial
- It's all about the people
- L&D professionals have “key role” in achieving world-class skills
- Peter Honey
- Bill Lucas
- Tech Trends
- Priming the probationers
- Taking learning online
- Building the business case for apprentices
- Choosing the blend
- Challenge and change for L&D administrators
- Pick of the bunch?
- Training for attitude
- Human continuity
- Business schools lead the way to learning
- In-house coaching and mentoring
- Super models
- Online editor
- Netcheck
- Hints & Tips
- Great Thinkers
- Test drives
- Trainer's choice
- A day in the life of
- Andrew Mayo