Super models
By Mike Clayton (June 2007 Issue)
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Sometimes conflict is inevitable. The outcome often depends on the response you choose. So how do you deal with conflict?
Kenneth Thomas and Ralph Kilmann are neither the first nor the last to categorise your possible responses but, measured by popularity, they are by far the most successful. Like Jay Hall before them and Ron Kraybill later, their model looks at our responses on two axes.
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Articles from this Issue
- Editorial
- Peter Honey
- Bill Lucas
- Tech Trends
- Thinking ahead
- Switching on to career development
- Climbing the career ladder
- How to lead your career
- Get set to make your marketing work
- The need for e-speed
- Play up! And play the game!
- The boss in the bubble
- Unlocking potential
- Just the competencies, ma’am
- Test drives
- Super models
- Hints & Tips
- Great Thinkers
- Online Editor
- Trainer's choice
- A day in the life of
- Andrew Mayo