You know what it’s like. You start a new job and, on the first day, you’re given your log-in details, a foot rest (if you’re lucky) and the number for the IT helpdesk.

And that, for the majority of us who, while we’re not IT professionals, use computers every day as part of our jobs, is the extent of our IT training. For reasons best known to themselves, employers seem to think that, by some happy quirk of fate, everyone knows how computers work and how they can be used with maximum efficiency.

The only time you tend to get ‘proper’ IT training is when your employer upgrades or changes its computer system. The rest of the time, any training is carried out informally, by you, by asking the people sitting around you how things work or by ringing the IT helpdesk every ten minutes.

You can download this article free by subscribing and logging in as a Full TJ member

Price: £9.00

Related News

• Government to boost Union Learning Fund
• One year on, and on target - 52,000 employers join Train to Gain
• Call for employers to tackle the training divide

Related Discussion Topics

• knowledge based sessions
• IT Skills Courses - Distance Learning
• ECDL or similar

Latest News

• Skills for Life target achieved two years early
• The Institute of IT Training broadens its range of training awards
• Welcome for Equality Bill
• Inspirational single dad scoops learning and training award
• Retail sector talks shop with students