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Advanced consultancy skills: what you need and why

By Barbara Kenton (October 2004 Issue)
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Whether you are currently working as an internal or external trainer or consultant, change agent, personnel manager or in any other client-facing role, the skills of consultancy will be a valuable addition to your already credible skills set. By way of introduction, this article covers a little about what it means to be a consultant and the basic skills needed, then focuses in more detail on advanced skills.

There are many differing definitions of consultancy and, depending on the primary purpose of your role, different definitions will have a lesser or greater ‘fit’. However, all consultancy will in some way aim to help the client and for the purpose of this article a simple definition provides us with a focus.

Consultancy is a two-way interaction – a process of seeking, giving and receiving help.1

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