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Leading change intelligently: a route map for success

By Sarah Cook, Steve Macauley and Hilary Coldicott (December 2004 Issue)
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A common complaint from managers is that they are exhausted by change and almost any change is greeted by ‘Here we go again!’ Trainers and HR professionals are often called on to facilitate and manage change. In recent years we have been successfully using a pragmatic model called the Change Leadership Compass to assist managers to understand themselves better and to develop their strengths and weakness in order to improve their change handling. It is a valuable tool for development professionals to help managers prepare themselves for a changing future.

Employees look to their immediate line manager to provide a lead. Yet the change process itself leaves many managers feeling disorientated and confused: the rules of the game shift, and without a clear blueprint for future action they can begin to feel uncertain and to ‘wobble’.

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