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Viewpointy Robert Gillan

By Robert Gillan (February 2010 Issue)
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With the shift in the 1980s from a manufacturing-based economy to a service-based one, it was inevitable that a whole new skill-set would be needed to achieve excellence. That shift, of revolutionary proportions, spawned an equally new set of terminologies to describe the new skill-set; ‘organisational development’ is one of them.

I’d like to start by looking at definitions of the term ‘organisational development’. I will then put OD into a wider context and relate it to our own roles as L&D professionals.

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