L Vaughan Spencer
By L Vaughan Spencer (July 2009 Issue)
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We all know about Generation Y but what about Generation Z? (Or Zee, as the Americans call it, to rhyme with Motivitality©.) I’m talking about people who were born after Y2K. Yes, they’re little people, their ages may be measured in single digits but – heck – they can teach us so much!
Have you ever seen a Gen Zedder submitting a fraudulent expenses claim? Or indulging in creating dodgy securitisation products that can leave a company exposed to billions of pounds of toxic debt? No way, Gen A! These guys are Pay-As-You-Go all the way. They know about customer service (“I want” does get!) and they naturally react against command-and-control management (“Shan’t!”). They are always thinking outside the box...
Have you ever seen a Gen Zedder submitting a fraudulent expenses claim? Or indulging in creating dodgy securitisation products that can leave a company exposed to billions of pounds of toxic debt? No way, Gen A! These guys are Pay-As-You-Go all the way. They know about customer service (“I want” does get!) and they naturally react against command-and-control management (“Shan’t!”). They are always thinking outside the box...
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Articles from this Issue
- Editorial
- Online Opinion
- Opinion Peter Honey
- Across The Pond
- Opinion Tricia Hartley
- Opinion Hugh Greenway
- Diary of a CEO
- Ask Izzy
- Opinion Francis Marshall
- Viewpoint
- The Business of Education
- Leadership strengths at the top of the class
- ULRs celebrate hitting training target early
- Seeing is believing
- Growing your own
- Generation Y
- Talent management: Key questions for learning and development
- Generation Y: Get them to care about great customer service
- Superstars, prima donnas and mavericks: Facing up to the company rebels
- Communicating collaboration
- Tools of the trade
- Tools of the trade at work
- Coaching for the 'New Normal'
- In the mix
- Transfer and application
- Reviews
- Technology tools
- Net check
- Learning about e-learning
- Transactional analysis
- The moment of truth
- Hints & tips
- New appointments
- L Vaughan Spencer