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Tools of the trade at work

By Gladeana McMahon (July 2009 Issue)
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Michael was the director of strategy and a board member at a prestigious City institution. He had taken up his appointment two years previously and had since instigated a number of projects that were seen as having significant benefit for the business. However, due to various personality related issues, he had found that his positive start was now dogged by a number of difficult relationships with fellow board members.

Although he had reached a senior position, he was aware that he could have achieved far more but had always been held back by what he termed “a lack of confidence”. He felt this manifested itself in personal anxiety and an inconsistency in the way he managed difficult situations such as board meetings and presentations.

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