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Seeing is believing

By Philip McNamara (July 2009 Issue)
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What do an airline, some of the world’s biggest IT companies, clothing manufacturers, a bank, a pharmaceutical distributor and a retailer have in common? Surprisingly, quite a lot.

One of the most important ways we have of learning is learning by seeing, doing and experiencing for ourselves. By actually travelling to another place, and seeing the companies themselves, a much stronger impression is created than just going to a conference or listening to a talk.

The whole ethos and culture of a company comes alive by seeing the campus in person and by speaking directly to executives and employees. For example, when you walk into the foyer of a company like Nike, it immediately strikes you about who it is as a company. Nike = sports, Nike = achievement and Nike = success. You don’t need to read its mission statement or values. It is as clear as day – by the beautifully manicured lawns for playing soccer on; in the huge buildings it has for its employees to work in; in the gyms, the pools, the running tracks and the carefully groomed sports culture.

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