Triggering appraisal's tipping point
By Terry Gillen (September 2006 Issue)
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One of my habits, when I'm picking up interesting information from one area, is to consider how it might be used to solve a problem in another area. Recently, as I was reading Malcolm Gladwell's The Tipping Ppoint1, I couldn't help but think how many HR and training people would like to make their own positive attitudes towards appraisals and other initiatives highly contagious, so that employees' motivation about them reaches that elusive point where you no longer feel as if you're fighting an uphill battle, and momentum suddenly surges forward. That's exactly what Gladwell's book addresses - that dramatic moment when things suddenly change. It's called the tipping point.
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