In business – and in life – there are few things as certain as change. In March, there was a change in the composition of the FTSE top 100 companies. Of the current list, only around half of these companies existed before 1972. Since, over many years, companies devote significant resources to staff learning and development activities with the aim of remaining in business, it might appear that something is not quite right somewhere.

The reason why things – and, thus, the future for both businesses and people – are not completely predictable is ‘change’. That’s why businesses need managers: to shape and govern change. By its very nature, change Bob Little investigates how modern technology is not only changing the nature of CPD materials but is also helping to make those materials more easily accessible is unpredictable, so managers are constantly searching for tools to help them deal with it and give them the edge over their competitors. This accounts for the various fashions that have occurred in business thinking and in L&D over the years – from management by objectives and transactional analysis of the 1970s to today’s contingency and chaos theories of management and the use of social networking as a learning tool.

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