Hints & Tips
By Simon Feary (November 2008 Issue)
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In the run-up to World Quality Day on13th November, we at the Chartered Quality Institute (CQI) are calling for companies to re-focus on quality with vigour and innovation.
Organisations need to approach quality with a new focus in these challenging times, as effective quality management brings vital business benefits. The end game for quality is the satisfied customer, but it also provides organisations with more efficient business processes, reduced waste and managed risk.
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