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A business benefit? Making assessment centres strategic

By Charles Woodruffe (November 2008 Issue)
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There is the apocryphal story of the two aircraft riveters in the War who, when asked by the visiting dignitary what their job was, replied in contrasting fashions. The first said something along the lines of: “I spend all day banging these rivets into fuselages.” The second said: “I am helping us win the war by building aircraft.”

One can imagine much the same contrast if the CEO asked different assessment centre assessors what they were doing. One might answer: “I have to do some assessment centres because HR keeps asking our division to provide someone.” The second might say: “I am helping choose the very best people for our company to compete and win in the marketplace."

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