Online Opinion
By Elizabeth Eyre (November 2008 Issue)
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The language used by learning and development professionals came under the spotlight recently, when Barry Johnson asked Digest members for their views on the words that should be used to describe people who undergo training.
He said: “Many years ago, when I joined a very large corporation as a site training manager, I was using the word ‘delegates’ to describe people attending courses. I notice this is common practice in the responses to various discussions.
“The corporate training and development director asked me whether I really wanted ‘delegates’ or ‘participants’. I must admit that I had, on occasions, used the word ‘attendees’.
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