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Tools of the trade

By Carol Wilson (March 2008 Issue)
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One of the greatest challenges for corporate staff today is constant and unwanted change; there are mergers, acquisitions and de-mergers, chief executives moving on every few years or less, new systems to contend with which may change the demographic of whole departments and similar situations which employees can feel are inflicted upon them.

The Change Curve was devised by Elisabeth Kubler Ross, a Swiss psychiatrist who worked extensively with the bereaved and dying and was a key founder of the hospice movement. She noticed a pattern of reaction to news of impending death, which went through the stages of denial, anger, bargaining, depression and finally acceptance.

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