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16 Feb 2011 - Martin Kornacki
Businesses falling short of employee's training expectations

Businesses are failing to meet the career aspirations and training needs of their employees and "badly letting them down" as a result, according to research from IT and business skills provider Global Knowledge.
The study found that despite 72 per cent of employees viewing learning and development opportunities as important as salary when choosing their next job, many still face barriers from their employers in getting the training they want.
Of the 700 respondents, who were either responsible for learning and development, or employees within IT and commercial departments, more than half said they were not being given the budget for learning and development opportunities. A further 49 per cent of those surveyed stated they could not get the time off work to train.
"The survey shows that individuals and organisations are on different wavelengths when thinking about training," said Allan Pettman, UK managing director of Global Knowledge.
"Employees value training yet it's sad to see that many employers are failing in their responsibility to match employees' passion to learn and develop.
"In tough economic times, it's more important than ever that employers help their staff to grow and innovate. Failure to invest in training places a burden on employees, many of whom are relying on their skills to remain employable and maintain career progression. These results would suggest that employers are badly letting them down."
Researchers found that of the businesses that did invest in training, many failed to effectively monitor the ROI of the investments they are making.
One in five businesses said their company didn't check that learning had been effective and more than half said they relied only on observation to check new skills.
Just five per cent of employers asked employees to complete online post-learning assessments and only 26 per cent had follow-up discussions with staff to assess the value of the training they had done.
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Comments
Comment 1.
Employers need to be aware of how motivating it is to be offered training. Your final comment about how employers don't follow up well raises the question of whether they notice a difference or value any new ideas that come from the training. I spent time with the owner of a plumbing company yesterday where I was able to show him how to do things, but the real value was in the awareness of possibilities. I left him enthusiastic and making plans. I will contact him again in a couple of weeks to see if he's implemented anything we discussed! Training is great on so many levels...
Anne Clark - 16 Feb 2011 10:51AM
Comment 2.
Martin Kornacki - 16 Feb 2011 10:51AM
Comment 3.
Interesting article - thank you and food for thought. The issue of taking time out to train and its perceived impact on staff motivation was interesting. We have come a long way from the day long training course - sitting inside a hot classroom (getting bored!) and training delivery methods are much more accessible.
Elearning or webinar courses deliver the learning much more directly and are more flexible ways of training. Interactivity promotes good levels of engagement which enhances the experience for the trainee.
There is also no substitute for an enthusastic L and D Manager and/ or Trainer and often enthuiaism for a subject can be infectious!
Katie Carter - 16 Feb 2011 10:51AM
Comment 4.
Brad Schenck - 14 Apr 2011 05:34AM
Comment 5.
Training providers face many of the same problems of those purchasing training. Doing things in less and less time, and with less budget is the modern challenge. A good training provider will help clients find out what is needed, make good use of pre and post course support to maximize limited contact time and help evaluate training success. manual handling training
Albert Smith - 2 Nov 2011 12:37PM
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