Drama in training
By Sue Mennell (04-05-2007)
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Business and financial adviser Grant Thornton has trained 50 managers to become role models and coaches using drama based training to bring issues to life and allow participants to practice their skills. These busy managers, many of whom are direct fee-earners, will spend 20 per cent of their time helping partners and other managers in the firm to further improve their people management skills.
The first two days of the three-day programme are delivered by Grant Thornton trainers and cover participant learning styles, personality profiles, coaching models, coaching practice, communication, influencing and giving feedback.
Then Steps Drama runs interactive scenarios in which actors portraying characters turn to the audience for help and advice. The scenarios include a manager trying to convince a cynical colleague of the merits of coaching; a manager coaching a colleague after an ineffective appraisal session; a manager trying to convince a partner of the importance of people management skills and a manager who needs to adapt their style to build rapport with a colleague. The delegates contribute suggestions and then watch as the actors immediately work these back into the scenario.
The delegates also have the opportunity to work through situations from their own experience which are recreated in bespoke role plays. The delegates work in small groups and they take turns to role play as a coach, with a Steps actor portraying the coachee, whilst the rest of group observes and offers help and advice.
Sue Cohen, Senior Training Manager at Grant Thornton said feedback indicated the training resulted in “memorable learning”.
Image: Steps Drama in action.
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