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Serious game helps bank cashiers detect fake currency

By Sue Mennell (18-03-2008)
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Learning and Development News - Serious game helps bank cashiers detect fake currency

Removing counterfeit currency from circulation is an important requirement asked of banks in India. Its second largest bank, ICICI, is now using serious games to teach trainee cashiers how to recognise counterfeit notes.

Working with the bank, Tata interactive Systems (TIS) came up with a serious game called Cash Detectives. The game has a patriotic storyline in which the player takes on the role of an intelligence agent tracking down terrorists who are using counterfeit money to fund their operations.  The time-bound nature of the game means players are given a sense of urgency, and each fake note detected brings the player closer to catching the terrorists.

Chandra Shekhar Ghildiyal, who leads game-based development at TIS, said: “The patriotic storyline helps the bank employees to understand the broader implications of passing counterfeit currency while they learn to identify the visual security features and appreciate the importance of their 'currency gatekeeper' role.

"The menace of counterfeit currency and its consequences can only be countered through widespread awareness of the available security features and the ability to identify them. While posters at banks, ATM counters and other strategic locations help spread awareness, a game like Cash Detectives motivates learners with a challenging, yet safe and risk-free environment to continuously practise and perfect their detection skills."

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