Tata Interactive Systems (TIS), won a bronze award in the eLearning Project of the Year category at the Institute of IT Training (IITT) Awards, announced at the Dorchester, Park Lane, London, in February. The IITT Awards recognise outstanding examples of high standards, best practice, innovation and excellence within the IT training sector.

TIS won its award for a game using its Game-based Learning Objects (GamBLs™) model which it developed for ICICI Bank in India. The game casts players drawn from ICICI Bank’s Process Managers as airport managers and involves optimising the airport’s revenue by managing the throughput of travellers. The game helped the managers to learn the principles behind the bank’s Dynamic Queue Management system which is used to minimise waiting time by automatically assigning incoming customers to relevant counters.

Now in their 12th year, the Awards are firmly established as the benchmark for excellence throughout the IT training industry. They recognise and celebrate outstanding examples of high standards, best practice, innovation and excellence across the IT Training industry.

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