Return
on Investment
Understanding and measuring the return
on your
organisation’s investment in learning and development
Garry Platt
17th June 2008,
7th October
2008,
Measuring the return on investment (ROI) in learning and
development is vital for any organisation. It enables learning and development
professionals make a strong business case for training and helps organisations
understand where they should be targeting their resources most effectively. In
this one-day workshop you will learn what ROI is all about; how it fits with
the training cycle, and how you can use it to make a business case for
training. The importance of setting a base-line before the training takes place
is examined together with a detailed explanation of the ROI calculations. This
programme is essential for any learning and development professional who wants
to be able to convince their managers and the organisation of the value of its
investment in training.
Key Benefits
·
What is return on training investment?
·
How ROI fits into the training cycle
·
Analysing performance and training gaps
·
Making a business case for your training
·
How to set a base line for your training
·
The ROI calculation
·
Using ROI in your organisation
Agenda
09:00 Coffee and Registration
09:30 Welcome and overview and objectives
09:45 Defining ROI
Return on Investment
·
Costs Vs Benefits
·
Intangible benefits
·
Escaping the negative training cycle.
ROI of training and the training cycle
The systematic
training cycle
The organisational
growth cycle
10:15 Evaluation,
ROI and your organisation’s objectives
What is my
organisation trying to achieve?
Where does
training fit into it?
Understanding
the layers of the organisation
Kirkpatrick vs ROI
Analysing
performance and training gaps
Defining
the gap in terms of Knowledge, Skills or Attitude
11:15 Break
11:30 ROI, management
and the business case
Is it a management issue or a training issue?
ROI vs Cost Analysis
When to carry out an ROI and when not to
Reaching the defining metric
Making the business case for training
Reviewing your existing or proposed programmes
12:45 Lunch
13:30 Interviewing managers
for an ROI evaluation
Interviewing a manager
to ascertain the business case
ROI questions to ask in
interviews
Example of completed
1-3 order analysis
14:00 Base-line setting and
ROI
How to set a
base-line before the training
What to analyse
and cost
Base-line case
study exercise
ROS (Return on Salary Analysis)
14:30 What is the ROI calculation?
Introduction
of the ROI formula
What costs need to
factored in for training?
Breakdown and
analysis of standard cost factors
ROI Excel spreadsheets
15:00 Break
15:15 Case study of an ROI project
Project
Problem
Costs
Candidates
Return achieved
15:45 Achieving a results-focused training strategy.
No training without
organisational needs establishment.
Training requests
establish the business need.
Post programme
follow up.
16:15 Review and close
16:30 Close
NB: This is a working agenda and timings and content may be subject to
change
Presenter
Garry Platt is a senior consultant,
specialising in management development and trainer training.